Scotiabank eReceipts case study

Compared to active mobile banking users, eReceipts users are more valuable: they transact more, hold more products, and are less likely to churn. Better servicing customers and keeping them engaged on-the-go was key for the Digital Payments leaders at Scotiabank. To that end, they launched their Mobile Wallet to create a mobile banking experience that…

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RBS pilots digital receipts solution with small business banking customers

Download the case study.  47% of small business banking customers say they would switch banks if better mobile services were offered elsewhere. Executive Summary  This case study explores the pain points faced by small-to-medium sized enterprises (SMEs), and how banks can help meet their needs. In particular, small business owners felt that their bank could help them…

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