Scotiabank eReceipts case study

Compared to active mobile banking users, eReceipts users are more valuable: they transact more, hold more products, and are less likely to churn. Better servicing customers and keeping them engaged on-the-go was key for the Digital Payments leaders at Scotiabank. To that end, they launched their Mobile Wallet to create a mobile banking experience that…

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Sensibill’s Receipts solution expands to the U.S. with Quontic Bank partnership

Quontic Bank is the first community bank in the U.S. to launch Sensibill’s Digital Receipts capabilities, thanks to their partnership with global financial services provider, FIS.

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Alterna partners with Sensibill to offer receipts solution to mobile banking customers

Alterna Bank will expand its digital profile and give customers a robust tool at their fingertips which will completely streamline receipt management with near real-time processing. Alterna Bank scored a big win earlier in the year with the launch of Canada’ first end-to-end digital mortgage, and now comes to the forefront again with this seamless digital solution for managing receipts, thanks to a new partnership with Sensibill.

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Royal Bank of Scotland partners with Sensibill to give business banking customers greater control of their finances

Royal Bank of Scotland (RBS) and Sensibill have partnered to alleviate a major pain point for small business banking customers: receipt management.

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The 5 ways banks can profit from customer segmentation

For the most part, the power of microsegmentation is talked about through the following marketing lens: refine personas to understand behaviour so that you can address customer needs in a relevant way that will increase their likelihood of saying  “yes” to whatever you’re selling them. But microsegmentation isn’t just a way for financial marketers to…

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Banks need to get smarter with customer targeting

With personalization being the buzzword of the year, we’ve all glossed over one important point: a personalized experience doesn’t necessarily mean a wholly unique experience – it’s a byproduct of sophisticated segmentation. “If you and I buy the same books off of Amazon, we will both get targeted with the same book recommendation the next…

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Sensibill wins Best of Show at Finovate Fall 2017

We’re proud to announce that Sensibill’s demonstration of the brand new +Pulse tool won the Best of Show Award at Finovate Fall 2017! What is +Pulse?  At Sensibill, we believe that every receipt tells a story. Exactly what people buy and what instrument they choose to pay with can be directly tied to customer profitability, personality…

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Grappling with GAFA: The need for a data revolution in financial services

A digital experience without personalization is missing the point.  Bank executives have a dilemma: while 64% of them want to extend their relationship with their customers and be an ever-present brand in their lives, only 1% of them think they’re good at delivering personalized experiences. This report will explore how personalization is impacting the bank-customer…

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[Infographic] How well do banks know their customers?

In an era where the customer is king and personalization drives business value, the banking industry has been slow to achieve the level of data liquidity they need in order to stay relevant. In this infographic, we explore: The current data landscape in banking, and the problems it poses in terms of customer experience, sales,…

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RBS pilots digital receipts solution with small business banking customers

Download the case study.  47% of small business banking customers say they would switch banks if better mobile services were offered elsewhere. Executive Summary  This case study explores the pain points faced by small-to-medium sized enterprises (SMEs), and how banks can help meet their needs. In particular, small business owners felt that their bank could help them…

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Small business banking customers and the middle child syndrome

What do small business banking customers and middle children have in common, you ask? In a word: overlooked. With corporate banking customers getting the white-glove service, and retail customers getting the latest cool gadgets, small business banking customers often get forgotten. Which hardly seems fair, considering that small and medium-sized business customers (SMBs) represent a big portion of banking revenue pools,…

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Sensibill and Scotiabank take home the 2017 Best of FinXTech Award

It was a big weekend for Sensibill and our partner bank, Scotiabank, at the FinXTech Summit in New York! The summit, hosted by FinXTech.com at NASDAQ, held its 2nd annual Best of FinXTech Awards, highlighting collaborative efforts between banks and fintech companies working together in a successful partnership. Alongside USAA + Nuance, and Green Dot + Uber, Sensibill + Scotiabank…

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Our CTO Jamie Alexander on key lessons for startups working with market giants [Interview]

Key Lessons for Tiny Startups in a Market Full of Giants: Key Lessons for Tiny Startups in a Market Full of Giants”

Originally published on Silicon ANGLE, by Nelson Williams  20-03-2017

“Every business starts somewhere, even under the dark shade of industry giants. Sensibill Inc. is one such startup, offering business-level billing and receipt management services for banks.

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Tech startups aren’t just a bunch of brogrammers, I swear

I remember my interview with Izabella – my now-boss – vividly. I was all worked up about interviewing for a tech startup with absolutely no tech background. All the hearsay and anecdotes about “brogrammer” culture that preceded my interview didn’t help, either. Nerves and Red Bull had me spitting out, “So is the bro culture…

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