To view the full case study, click here.  

47% of small business banking customers say they would switch banks if better mobile services were offered elsewhere.

Executive Summary 

This case study explores the pain points faced by small-to-medium sized enterprises, and how their bank can help meet their needs, while also boosting their business efficiencies. Our partner bank and a third-party research firm explore the soft launch of Sensibill’s Receipts Solution, studying the effect in customer behaviour as well as the perception of the bank’s brand following the launch of the service.

Key findings:

  • 88% of users had a positive experience with the service

  • 85% of users said they would continue using the receipt management service

  • 78% of users said they would recommend the bank because of receipt management

  • 75% said they would stay with the bank because of receipt management

If you work in small business banking and want to learn more about how Sensibill’s Receipts can supercharge your SMB services, email us now.

Posted by Roxanne Voidonicolas

Marketing & Communications Specialist at Sensibill.

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